Privacy Policy

Pet Vet Transporting, LLC

Effective Date: July 2026

Last Updated: July 2026


Pet Vet Transporting, LLC ("Pet Vet Transport," "we," "us," or "our") operates the website [INSERT WEBSITE URL] Pet Vet Transporting, LLC and provides pet transportation services in Moses Lake, Washington and surrounding communities (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or use our Services.


By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect


a. Information You Provide to Us

When you use our trip estimate tool, request transportation, contact us, or otherwise interact with our Site, we may collect:


  • Name
  • Email address
  • Phone number
  • Pickup and destination addresses
  • Pet information (species, breed, age, medical/behavioral needs relevant to safe transport)
  • Trip details (date, time, number of pets, trip type)
  • Payment information (such as credit/debit card details or billing information) when you book and pay for transportation services
  • Any other information you voluntarily provide through forms or communications with us


b. Payment Information

Payment information submitted through our Site is processed by a third-party payment processor. We do not store full credit card numbers on our own servers. Please refer to our payment processor's privacy policy for details on how they handle your payment data. [INSERT PAYMENT PROCESSOR NAME, e.g., Stripe/Square, once selected]


c. Information Collected Automatically

When you visit our Site, we and our third-party service providers may automatically collect certain information, including:


  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referring website or source
  • General location data (city/region level, based on IP address)


d. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies, including:


Google Analytics, to understand how visitors use our Site

Meta (Facebook) Pixel, to measure the effectiveness of our advertising and understand visitor actions

- [INSERT ANY ADDITIONAL TOOLS, e.g., Google Ads remarketing, other tracking pixels]


These tools may collect information about your browsing behavior on our Site and, in some cases, across other websites, in order to help us understand Site performance and deliver relevant advertising. You can control cookies through your browser settings, and you may opt out of certain advertising cookies through tools such as the [Digital Advertising Alliance opt-out page](https://optout.aboutads.info/) or your browser's privacy settings.

2. How We Use Your Information


We use the information we collect to:


  • Provide, schedule, and manage pet transportation services
  • Communicate with you about estimates, bookings, and trip details
  • Process payments for services rendered
  • Respond to inquiries and customer service requests
  • Improve our Site, services, and customer experience
  • Analyze Site traffic and usage patterns
  • Deliver and measure the performance of our advertising
  • Comply with legal obligations

3. How We Share Your Information


We do not sell your personal information. We may share information with:


  • Service providers who help us operate our business, such as payment processors, website hosting providers (Duda), email/communication tools, and analytics providers (Google, Meta)
  • Veterinary or care facilities, when necessary to coordinate a pet's transportation and care during a trip
  • Legal authorities, if required by law, court order, or to protect the safety of a person or animal
  • Business transfers, in the event of a merger, acquisition, or sale of business assets, in which case customer information may be transferred as part of that transaction

4. Data Security


We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention


We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Trip and customer records may be retained for [INSERT TIMEFRAME, e.g., "a minimum of 3 years"] for business and recordkeeping purposes.

6. Your Privacy Rights


Depending on your state of residence, you may have rights under applicable state consumer privacy laws, such as the right to:


  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of certain data sharing or targeted advertising
  • Withdraw consent where processing is based on consent


To exercise these rights, contact us using the information below. We will respond within a reasonable time.


Note on pet information: Our estimate and transportation request forms ask for details about your pet (species, breed, age, and any medical or behavioral needs) so we can plan safe, appropriate transportation. This information is used solely for that purpose and is not shared beyond what's necessary to coordinate your pet's trip.

7. Children's Privacy


Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Third-Party Links


Our Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us


If you have questions about this Privacy Policy or how we handle your information, please contact us:


Pet Vet Transporting, LLC

Email: petvet.transporter@gmail.com

Phone: (509) 970-4993

Service Area: Moses Lake, WA and surrounding Central Washington communities