Terms & Conditions

Pet Vet Transporting, LLC

Effective Date: July 2026

Last Updated: July 2026


By using our Site, you agree to the collection and use of information in accordance with this policy.

These Terms & Conditions ("Terms") govern your use of the website www.petvettransportingwa.com (the "Site") and the pet transportation services (the "Services") provided by Pet Vet Transporting, LLC ("Pet Vet Transport," "we," "us," or "our"), based in Moses Lake, Washington. By using our Site or booking our Services, you agree to these Terms.

1. Services Provided


Pet Vet Transport provides pet transportation services, including but not limited to transportation to and from veterinary appointments, grooming appointments, boarding and daycare facilities, airports, and other destinations within our service area (approximately 75 mile radius of Moses Lake, WA, including but not limited to Ephrata, Kennewick, Othello, Pasco, Pullman, Quincy, Richland, Royal City, Soap Lake, Warden, and Wenatchee).


Service availability is subject to scheduling, distance, and other factors, and is not guaranteed until confirmed directly by Pet Vet Transport.


2. Booking, Estimates & Payment


Estimates provided through our Site's trip estimate tool are approximate and based on the information you provide. Final pricing is confirmed at the time of booking.


  • All trips must be confirmed directly with Pet Vet Transport before being considered scheduled.
  • Payment is due [INSERT PAYMENT TERMS, e.g., "at time of booking" / "at time of service"]. We accept debit and credit card payments.
  • Prices may vary based on distance, number of pets, trip type (one-way or round trip), and any special accommodations required.

3. Cancellations & Rescheduling


We do not sell your personal information. We may share information with:


  • [INSERT YOUR CANCELLATION POLICY — e.g., "Cancellations made at least 24 hours in advance will not be charged. Cancellations made less than 24 hours before a scheduled trip may be subject to a cancellation fee of $___."]
  • We reserve the right to cancel or reschedule a trip due to weather, safety concerns, vehicle issues, or other circumstances beyond our control. In such cases, we will make reasonable efforts to notify you as soon as possible and reschedule at no additional cost.

4. Pet Health, Behavior & Owner Disclosures


You agree to provide accurate and complete information about your pet, including any medical conditions, medications, behavioral concerns, or special needs, prior to transportation. This information is essential to ensuring your pet's safety during the trip.


You confirm that:


  • Your pet is current on required vaccinations, unless otherwise disclosed and agreed upon in advance.
  • Your pet does not have a known history of aggression or behavior that could endanger the driver, other animals, or the public, unless fully disclosed prior to booking.
  • You will disclose any medical conditions, anxiety, or special handling needs your pet has.


Pet Vet Transport reserves the right to refuse or discontinue transportation of any pet that poses a safety risk to the driver, the pet itself, or others, at our sole discretion.


5. Assumption of Risk & Limitation of Liability


Transportation of animals carries inherent risks. While Pet Vet Transport takes all reasonable precautions to ensure the safety and comfort of your pet during transport, you acknowledge and agree that:


  • You assume the risks associated with transporting your pet, including but not limited to stress, illness, injury, or, in rare circumstances, death, except where caused by our gross negligence or willful misconduct.
  • Pet Vet Transport's liability, to the maximum extent permitted by law, is limited to the cost of the transportation service provided.
  • Pet Vet Transport is not responsible for pre-existing medical conditions, or for complications arising from conditions not disclosed to us prior to transport.



Nothing in this section is intended to limit liability in a manner not permitted under Washington law.


6. Insurance


[INSERT DETAILS OF YOUR BUSINESS INSURANCE COVERAGE, e.g., "Pet Vet Transport carries commercial auto and general liability insurance. Details are available upon request."]


7. Owner Responsibilities


You agree to:


  • Provide a secure, appropriate carrier or restraint if required for your pet's safety, when applicable.
  • Ensure your pet is not transported on a full stomach immediately before travel, unless otherwise advised.
  • Be reachable by phone during your pet's scheduled transportation window.
  • Provide accurate pickup and destination information, including gate codes, parking instructions, or other access details needed to complete the trip.

8. Indemnification


You agree to indemnify and hold harmless Pet Vet Transporting, LLC, its owner, and any contracted drivers from any claims, damages, or expenses (including reasonable attorney's fees) arising from inaccurate information you provided, undisclosed pet health or behavioral issues, or your breach of these Terms.


9. Use of the Website


  • The content on this Site is provided for general informational purposes and is subject to change without notice.
  • You agree not to misuse the Site, including submitting false information through our forms or attempting to interfere with the Site's normal operation.
  • All content, branding, and materials on this Site are the property of Pet Vet Transporting, LLC unless otherwise noted, and may not be reproduced without permission.

10. Service Area & Availability


While we list a general service area, availability outside of Moses Lake and immediately surrounding communities is not guaranteed and is evaluated on a trip-by-trip basis. Contact us directly to confirm availability for your specific location.


11. Changes to These Terms


We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Site or Services after changes are posted constitutes acceptance of the revised Terms.


12. Governing Law


These Terms are governed by the laws of the State of Washington, without regard to its conflict of law principles. Any disputes arising from these Terms or our Services will be resolved in the appropriate courts of Grant County, Washington, unless otherwise required by law.


13. Contact Us


If you have questions about these Terms, please contact us:


Pet Vet Transporting, LLC

Email: petvet.transporter@gmail.com

Phone: (509) 970-4993

Service Area: Moses Lake, WA and surrounding Central Washington communities